FREQUENTLY ASKED QUESTIONS (FAQ'S)

GENERAL FAQ'S

JAIL ALTERNATIVE PROGRAM FAQ'S

ASSESSMENT FAQ'S

CONTINUING EDUCATION FAQ'S

 

GENERAL FAQ'S

 

What is the difference between Project Solutions programming and other similar programs at other agencies?  

 

We believe there is no comparison!!! We believe our services are unmatched!

We cannot speak for other agencies (that wouldn’t be fair), but we can tell you about our programs and our philosophy of treatment. 

 

For starters, our agency is:

 

  • Focused on wellness

  • Dedicated to working with individuals that are court involved

  • Comprised of caring and qualified professionals

  • Specialized in jail alternative programs 

  • Not so large that we lose track of what’s important (the client), but big enough to provide well-rounded services

 

At Project Solutions we treat our clients with respect.  You will not be treated like a criminal or be shamed; nor will you be treated like an “alcoholic/addict”. You will be treated like a real human, with a real-life, with real problems, and a real need to be introduced to a professional that can empathize and understand your situation.

 

Will my Medical Card pay for my counseling services at Project Solutions?

 

Yes. We do accept Medical Cards/Medicaid for counseling services; i.e. Assessments, Traditional Outpatient (TOP), and Intensive Outpatient (IOP) services.  

 

Will my private insurance pay for my counseling services at Project Solutions? 

 

Private insurance generally does not cover any service that is court ordered.

 

Will my private insurance/medical card pay for my Jail Alternative Program at Project Solutions?

 

Insurance does not cover fees for court ordered Jail Alternative Programming. However, you may qualify for financial assistance to assist you in paying for court ordered programming.

 

How do I change/reschedule/cancel my appointment/program date?

 

Call our office at (330) 705 - 6989.

 

JAIL ALTERNATIVE PROGRAM FAQ'S

Is this Jail Alternative Program really worth the money?

 

Well let’s see…………………………

 

No Jail Cells; no bars 

No balls; no chains

Nice hotel

Easy registration by phone

Good food; even pizza!

Lots of good information!

Comfy beds

No beans served at any meal

Hot showers

Never boring—and we mean NEVER!

Pizza!

Nice staff

Convenient locations

We report compliance directly to the court; no running around for you

Air conditioning in summer

Heat in winter

Did we mention no jail cells and pizza?

 

So to answer the question……………YES. It’s worth the money!!

 

Where are the Jail Alternative Programs held?

All of our Jail Alternative Programs are held at hotels (not inside institutions, treatment centers, or jail facilities). We offer programs at:

 

The Comfort Inn                     

5345 Broadmoor Cir             

Canton, Ohio 44709             

Hampton Inn

44 First Street

Massillon, Ohio 44647

How do I register for a Jail Alternative Program?

 

You simply call (330) 705 - 6989. 

 

No tedious paperwork for you to fill out and no running around. 

 

You pay nothing to register; a simple phone registration secures your date.

 

When should I register?

We recommend registering as early as possible to ensure you are able to get the date you want/need, as our classes fill up quickly. 

 

Do I have to pay to register?

No. Registering for a program simply holds your place for a specific date. You can certainly pay at the time of registration if you would like, but payment (in full) is due at least one week prior to your scheduled program. 

 

How long do Jail Alternative Programs last?  Do programs run every day of the week?

  • The Driver Intervention Program is 3-days (72 hours) as required by state law. DIP Programs run Thursday 6pm - Sunday 6pm

  • The Domestic Violence and Theft Programs are 2-days (16 daytime hours) on Saturday and Sunday.

  • These programs generally operate 1-2 times per month.

When is my payment due for my 3-day program?

You can pay any time after registration, but your fees must be paid (in full) one week prior to your scheduled program date. 

 

How do I pay for my 3-Day Program?

For your convenience, we accept Cash, Money Order, Credit Cards, and PayPal.  You can PAY HERE with a credit card or you can mail payment (must be a money order or certified check).  

Where do I mail my payment for Jail Alternative Programming?

Project Solutions Inc., 

PO BOX 35486

Canton, OH  44735  

 

Is there any financial assistance for the Jail Alternative Programs?

There is financial assistance for which you may qualify for the Driver Intervention 

Program ONLY.  This assistance pays a portion of your program fee (about 50%); call our office for details at (330) 705 - 6989

 

How do I get proof of my attendance to the Judge/Court/Probation Officer/etc.? 

Relax. We take care of the paperwork! After program completion, we give you a copy of your completion certificate for your records and we deliver the necessary paperwork to the court or other referral source. No running around for you! 

 

What will I do all day while at a Jail Alternative Program?

We keep you busy!  We find that keeping you active tends to make the weekend go much faster. Expect to be in programming from 8am - 5pm with breaks for meals.  In the evening, we generally have guest speakers and you will have a bit of free time each night.  

 

What time do I need to be there?

  • For Driver Intervention Programs (3-day) - You need to be at the hotel program site between 5:45pm - 6pm on Thursday for check-in.

  • For Domestic Violence and Theft Programs - You need to be at the program site between 8:45am - 9am on Saturday and Sunday.

  • Late check-ins are NOT permitted. So… If you can’t be on time, be early!!

 

What time can I leave?

  • For Driver Intervention Programs, you will be released at 6pm Sunday. 

  • For Domestic Violence and Theft Programs, you will be released at 5pm each day.

What can I bring?

We use a common-sense approach! Bring what you need for your 3-day stay;

  • Casual/comfortable clothing

  • Hygiene products

  • Cell phone

  • Spending money for snacks

  • Books

  • The hotel will provide towels. 

Who will I be rooming with?

For overnight programs, unless you purchased a private room, you will be rooming with a person(s) of the same sex/gender.  

 

What If I get stuck rooming with an Axe Murderer?

We very rarely have rooming issues. Most of our attendees are average people like you and me.  If you find that you incur a rooming problem, you can report it to the staff. You can also purchase a private room. 

 

Can I smoke?

Yes. In designated areas only.

 

Can I bring a cell phone?

Yes. In fact, it makes it much easier for you to stay in touch with your loved ones if you have a cell phone.

 

Can I bring food?

No. Unfortunately, food items provide a route for contraband to be brought into our programs. Unless it is medically necessary for you (it still needs our CEO’s approval), no food can be brought. You will be served 3 hearty meals daily and there will be snacks available for purchase.

 

Can I bring a laptop, X-box, etc.?  

It is not recommended. As we said before, we keep you busy! So there is not really much time to be working on a computer, gaming, etc. If you wish to bring things to use during your limited downtime; we are not responsible for lost or stolen items. You may want to consider bringing small, low cost, items (books, magazines, playing cards).

 

Will you make me come back for more services, costing me more money?

People are often concerned about being referred for additional services after completion of their Jail Alternative Program.  Do yourself a favor and relax. Our referral rates are very low.  We will not “suck you in” for additional programming and services that you do not need. Our professionals always have your best interest (health and wellness) at heart and they execute ethical referrals that are based on your individual circumstances.  In other words, if you are referred by one of our professionals, then a referral is exactly what you need for long-term wellness!

 

ASSESSMENT FAQ'S

 

What does the assessment consist of?

During the assessment, you will meet with one of our qualified counselors for an individual session. The purpose of the assessment is to evaluate your life on multiple levels (family, employment, medical, mental health, substance use, etc.) and determine whether further professional services/treatment is appropriate.

 

How much does an assessment cost?

Rates for an assessment are determined using a sliding scale, which is based on household income. 

 

Will my medical card/Medicaid pay for an assessment?

Yes. Please remember to bring your medical card to the appointment.

 

When is my payment due?

You may pay online with a credit card at the time of registration, or you may bring full payment (check or money order) to your appointment.  

 

Will my private insurance pay for my assessment?

Private insurance generally does not cover any service that is court ordered.

 

How long does the assessment take?

The assessment generally takes about 1-2 hour(s).  

 

Can I cancel/reschedule my assessment?

If you are court ordered to an assessment, you may reschedule your appointment only one time and you must give at least a 48 hour notice to cancel/reschedule, or a $25 fee will be assessed. If you cancel, reschedule, or miss more than one assessment appointment we will send a non-compliance document to the Judge.

Will I have to do anything else after my assessment is complete?

After completing the assessment, the counselor will discuss with you the assessment results and any/all clinical recommendations. You may, or may not, need further treatment.

 

CONTINUING EDUCATION FAQS

 

For more information on Project Solutions Continuing Education click here

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